About ServiceMaster Restore of Saint John

New State of the Art Restoration & Cleaning Facility

Your disaster restoration specialists in Saint John

ServiceMaster Restore of Saint John has been providing disaster restoration services to homes and businesses in Saint John since 1971. In 2008, Chris Long became the proud owner of ServiceMaster Restore of Saint John.

The company employs more than 30 employees and has 3 Project Managers to oversee restoration projects. With state of the art cleaning and restoration equipment, proprietary products and the on-going training of our technicians, ServiceMaster Restore of Saint John is ready to deal with any emergency quickly and professionally.

ServiceMaster Restore of Saint John is a member of the
ServiceMaster Disaster Restoration Atlantic Region network consisting of 10 Disaster Restoration businesses.

Our reputation for quality and reliable service, earned through years of experience and training, has enabled our technicians to be on top of the most current processes and technology.

Meet Our Team

Chris Long, BBAChris Long, BBAPresident
Chris

Chris Long, BBA

President
Years of service: 9

After graduating from UNB Fredericton with a major in Business Administration and a minor in Marketing and Industrial Relations, Chris spent 16 years in Sales and Marketing for Labatt Brewery of Canada.  While at Labatt, Chris held multiple positions and played various roles in Regional Sales & Marketing through a number of job promotions.  For his last 4 years at Labatt, Chris held the position of Regional Sales Manager for NB & PEI.

 In 2008, Chris purchased ServiceMaster Clean and ServiceMaster Restore in Saint John.  He has since doubled the number of employees as well as the business.  Chris is heavily reinvesting in Training, Recruiting, Technology and Equipment.

Chris is well known in his community for “giving back”.  He implemented the Labatt Charity Foundation, which raised over 5 million dollars for over 31 charities in NB. Chris was a Board Member for the St. Joseph’s Hospital Foundation as well he served as a Director on the Dennis Knibb Scholarship Foundation.  He is an active member of the YMCA Capital Campaign and a Director in DRAR. He sat on the Board for the Saint John Jazz & Blues and the Alexander Keith Board of Directors.  One of his biggest accomplishments was being awarded the ‘Young Leader to Watch’ Award in 2002 from the YMCA.

 Chris still finds time to enjoy his family – wife Deanne, son Jack and daughters Isabel and Regan.

 Chris is IICRC certified in:

*Fire and Smoke Restoration

*Water Damage Restoration

*Upholstery & Fabric Cleaning

*Carpet Cleaning

*Applied Microbial Remediation

*Odour Control

*Health & Safety

*Applied Structural Drying


Mike BlagdenMike BlagdenSenior Project Manager
Mike

Mike Blagden

Senior Project Manager
Years of service: 7

Certified in

* Fire & Smoke Restoration

* Water Damage Restoration

* Applied Structul Drying

* Applied Microial Remediation

 


Shawn KyleShawn KyleProject Manager
Shawn

Shawn Kyle

Project Manager
Years of service: 6

Certified in

* Water Damage Restoration

* Fire & Smoke Restoration

* Trauma Remedition


Brendan KaneBrendan KaneProject Manager / Specialty Clean Representative
Brendan

Brendan Kane

Project Manager / Specialty Clean Representative
Years of service: 2


Ashley ClarkeAshley ClarkeProject Manager Assistant
Ashley

Ashley Clarke

Project Manager Assistant
Years of service: 1


Morris GalliahMorris GalliahMaster Water & Fire Damage Mitigation Specialist
Morris

Morris Galliah

Master Water & Fire Damage Mitigation Specialist
Years of service: 19

Certified in

* Fire & Smoke Restoration

* Journeyman Fire & Smoke Restore

* Master Fire & Smoke Restorer

* Journeyman Textile Cleaner

* Upholstery & Fabric Cleaning

* Carpet Cleaning

* Applied Microbial Remediation

* Odour Control

* Health & Safety

* Water Damage Restoration

* Applied Structural Drying


Anita GoguenAnita GoguenCleaning Technician Supervisor
Anita

Anita Goguen

Cleaning Technician Supervisor
Years of service: 14

Certified in

* Fire & Smoke Restoration

* Water Damage Restoration


Judy ConnorJudy ConnorAdministrative Assistant
Judy

Judy Connor

Administrative Assistant
Years of service: 6

Judy is responsible for general office duties as well as handling all the scheduling of commercial, residential and post-construction cleaning and content.

Judy assists in developing advertising in the local media and is always looking for ways for the company to be involved and support community events. She was involved in organizing the company involvement as Bronze Sponsor to the 2014 Ford World Women’s Curling Championship. ServiceMaster Canada is now a sponsor of the Canadian Ladies Scotties Tournament of Hearts.

Judy came to us from the credit/accounts receivable area at Irving Oil. Prior to that, she was Assistant Production Manager at the Telegraph Journal.


Sandy JoubertSandy JoubertFinance Manager
Sandy

Sandy Joubert

Finance Manager
Years of service: 16


Jodi MackayJodi MackayAccounting Assistant
Jodi

Jodi Mackay

Accounting Assistant
Years of service: 2


Gary ArmstrongGary ArmstrongCleaning Technician Supervisor
Gary

Gary Armstrong

Cleaning Technician Supervisor
Years of service: 34

Certified in

* Fire & Smoke Restoration

* Journeyman Fire & Smoke Restore

* Master Fire & Smoke Restorer

* Journeyman Textile Cleaner

* Upholstery & Fabric Cleaning

* Carpet Cleaning

* Odour Control

* Health & Safety

* Water Damage Restoration


Pat McNultyPat McNultyProduction Manager
Pat

Pat McNulty

Production Manager
Years of service: 9




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Customer Testimonials

Hi Chris;

I hope all is well, I just wanted to send you a letter of thanks. I have been impressed with your team from the very first call in placed on June19th. The person that answered the phone was very helpful and understanding. She quickly realized the urgency of our request and responded accordingly. The first crew showed with in a couple of hours to start the emergency clean up. The packers and movers had things taken care of in flash. We were able to provide them with pallets and the forklift to assist them in moving the boxes from the front of the building to the container in our back lot. We were very thankful and appreciative. Sean was on-site right away and explained everything that was going to take place. His friendly demeanor and knowledge were unsurpassed. He was able to provide me with more information about the insurance process than the insurance people did. The crew that you had in for the tear out were a super bunch of guys. They were friendly and professional while having fun working with each other. The camaraderie among them was a pleasure to watch. The restore folks were great as well. Danny was pleasant and professional, he really knows his stuff. The guys that did the drywall and molding fit in like they were a part of our team, always with a comment about something funny.

As you know we had some other work being done at the same time your group was here. The difference between the two groups were day and night. Your group was outstanding.

We are more than pleased with the quality and workmanship of your work. I am so very happy that we chose ServiceMaster Restore to help is in our time of need.

You are a great group of people that have to deal with people and situations at their worst. Your company's level of professionalism and work ethic are second to none.

In closing I would like to personally thank you Chris, your attitude and warmth was truly the difference it makes between a great experience like we had and a bad one.

I have told anyone that will listen, how great you and your team (family) at ServiceMaster Restore treated Canadian Bearings and our folks.

Sincerely  

J Kelly

Branch Operations Manager

Saint John Branch

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Chris

Let me start by saying my wife and I are fully satisfied with the work completed by your team at my home. Customer satisfaction must be a key company measurement for a firm that supplies services. I would rate the service we received a 9.5 out of 10 on the work done at my home. Both myself and my wife are pleased with the end result and how we got there. (9.5 is about as high as I give as there is always room for improvement).

People make the difference. Maurice and Pat were the coordinators and did a good job at ensuring that our needs were met and we were satisfied.

First on the job was Anita and the movers. They quickly assessed the situation and began to remove everything out of the basement. They were very efficient, organized and customer aware.

Matt Palmer was assigned to remove the old sink and cupboards (which had been there since the 50's but soiled) and installed the new sink, not as easy a task as it might sound. Matt did a good job.

Jeff Langille was then assigned to replace the gyp-rock, do the crack filling, the painting and any other general repairs required to see a completed job. I found Jeff to be very efficient, effective, customer focused and pleasant to deal with. He also has a very good understanding of the overall job. When I asked for a change he would direct me to Maurice for approval. He never said no but did make me aware that Maurice understood the overall budget and would have to be consulted. Jeff did exceptional work.

Matt and Jeff were extremely professional in their work. This was most noted in the cleanliness of my basement when they finished the day. My wife was impressed each time she went down stairs at how and clean things were.

Everything in it's place and all swept clean. This shows a high degree of pride of workmanship and made me feel I had quality workmen on the job.  

Please pass our thanks to all involved with this restoration.

Regards

Mike G

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Thanks for everything - the couches and carpet are terrific! Deanna really really missed her carpet in the livingroom!  I'm really pleased the doggy accident smell has been banished from our house.


  -  Sohrab

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Just wanted to say what a pleasure it has been working with you and everyone from ServiceMaster. Everyone is sooooo pleasant, helpful and knowledgeable. You guys have made this mess soooooo much easier to deal with!

-- Jen F

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"Chris - wanted to let you know you have a great foreman‎ with great people skills and a real driver. - Bruce" 

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Brand Promise - "RESTORING PEACE OF MIND"

"Whether the water, smoke or fire emergency is large or small, we will do everything humanly possible to help restore people’s lives, homes and businesses to normal. We know that doing the best technical job is expected. What we do is understand the emotional needs of those involved and deliver a remarkable customer service experience."

Certifications

  • 2018 IICRC Certified Firm
  • Applied Microbial Remediation Technician
  • Applied Structural Drying
  • Fire and Smoke Restoration
  • Water Damage Restoration
  • Odour Control
  • Carpet Cleaning
  • Upholstery & Fabric Cleaning
  • Asbestos Certified New Brunswick
  • Commercial Drying

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